Returns and exchanges

Refunds:

Sotelano Media Ltd.  offers a 30-day satisfaction guarantee on all products. If you would like to return an item for a refund, please contact us. Shipping charges are not refundable.

Fill out our contact us form online and select “Exchange/Refund” as the reason for contact.

Exchanges

As all our products are made by order we cannot offer an exchange. However we want our customers to be satisfied with his buys. Sotelano Media Ltd.  offers a 30-day satisfaction guarantee on all products. . If you would like to return an item for a refund, please contact us. Shipping charges are not refundable.

Fill out our contact us form online and select “Exchange/Refund” as the reason for contact.

 

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